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Warranty Claim
Title

Warranty Terms & Conditions

30 Watt Eco Smart and Inverter Fan Motor Warranty Coverage:

Tamoor Fans provides a two (2) year repair warranty for inverter fan motors, effective from the date of purchase, subject to the terms and conditions outlined below.

Authorized Purchase Requirement:

Tamoor Fans shall not be liable for any warranty, claim, or after-sales service for products purchased from unauthorized sellers or individuals not recognized as official dealers.

Warranty coverage is strictly limited to products procured through authorized channels only.

Exclusions from Warranty Coverage:

The repair warranty shall not apply in the following cases:

  • Customer Misuse or Negligence
        Damages resulting from mishandling, improper use, negligence, or attempted repairs by unauthorized individuals.
     
  • Electrical and Environmental Damage
         Motor burnouts due to voltage fluctuations, electrical surges, or water seepage (except in certified waterproof ceiling fans).
     
  • Improper Installation
         Damage resulting from failure to connect the Motor Controller in accordance with the official installation manual.
     
  • Use of Incompatible Devices
         Connecting the Motor Controller to a dimmer switch or any non-recommended power source will immediately void the repair warranty.
     
  • Physical Damage
         The warranty does not cover any form of breakage or physical damage to product components.

Component-Specific Warranty:

All fan components, including but not limited to remote controls and Motor Controllers, are covered under a one (1) year repair warranty from the original purchase date.

Warranty Claim Procedure:

To submit a valid warranty claim, the following conditions must be strictly adhered to:

  • The original warranty card must be completely filled out, signed, and stamped by an authorized Tamoor Fans dealer at the time of purchase.
  • Warranty cards that are altered, cut, overwritten, or tampered with in any manner shall be considered invalid and shall not be accepted for claims.

Non-Warranty Service Charges:

In instances where the damage or defect is not covered under these warranty terms, Tamoor Fans reserves the right to apply standard service and/or replacement charges.

Replacement for Non-Repairable Defects:

Replacement of products with non-repairable manufacturing defects will be processed only upon evaluation and approval by an authorized Tamoor Fans service provider.

Approval is at the sole discretion of the service provider and not guaranteed.

Limitation of Liability:

Tamoor Fans shall not be held responsible for any indirect, incidental, special, or consequential damages, including but not limited to, loss of use, revenue, or data arising from the use or performance of its products.

Replacement Warranty Terms:

A Replacement Warranty is valid only for ten (10) calendar days from the date of purchase.

After this period, no replacements shall be entertained.

Any subsequent component repairs or replacements will be subject to applicable service charges.

 

For further assistance, please contact an authorized Tamoor Fans service center or our official customer support.

Warranty services will be honored only when processed through official and authorized channels.